Eric M. Eisenberg, PhD & Sean E. Mahar, MA

Communication Coaches

Eric M. Eisenberg is a global authority on effective leadership communication and has worked with executives and employees in a wide variety of industries across the globe, including Baystate Health, The World Bank, State Farm Insurance, and Starwood Hotels and Resorts. Most recently he’s worked with members of the US Special Operations Command to strengthen their strategic communication skills.

Eisenberg earned his doctorate in organizational communication from Michigan State University in 1982. He went on to direct Temple University’s master’s program in applied communications before teaching at the University of Southern California. Eisenburg currently serves as a professor of communication and the Dean of the College of Arts and Sciences at the University of South Florida.

Eisenburg is the two-time recipient of the National Communication Association Award for outstanding research publication in organizational communication.Recipient of the Burlington Foundation Award for excellence in teaching. He is also a recipient of the 2000 Ohio University Elizabeth Andersch Award for lifetime contributions to the field of communication.

In addition, Eric is an internationally recognized author, researcher, facilitator, communications consultant, and executive coach. He has authored over seventy articles, chapters, and books on the subjects of organizational communication, health communication, and communication theory.

Sean E. Mahar has made it his life’s work to study and share what it means to be an effective communicator. He demonstrates the power of conscious communication through education, consultation, and coaching for individuals and organizations.

Mahar holds a master’s degree in speech communication from the University of Montana in Missoula. Mahar worked for Baystate Health for nearly three decades and served as their director of organizational and professional development for ten years. In this role he worked with nursing leaders, physicians, and executives to improve communication and performance.

He also served as an adjunct professor at American International College for twenty years teaching in their master’s programs for organizational development and business administration. As a professor, he specialized in negotiation and conflict in organizations, interpersonal communication, organizational development, organizational behavior, and group dynamics.

Mahar is also an expert in coaching executives and employees to harness communication strategies to dramatically improve overall effectiveness. He has worked with companies in various industries, including healthcare, education, and manufacturing.

Mahar co-authored The Patient Handoff: A Comprehensive Curricular Blueprint for Resident Education to Improve Continuity of Care in Academic Medicine. He is a member of the International Communication Association (ICA) and the Gestalt International Study Center (GISC).

Stop Wasting Words

Publication Date: November 2019

When executives in any industry are asked about the most important skill they look for in a leader, the answer is almost always the ability to communicate effectively. Unfortunately, schools and organizations spend almost no time helping otherwise intelligent people develop as communicators. This book begins to fill that gap.

With Stop Wasting Words, coauthors Sean Mahar and Eric Eisenberg give you the tools you need to communicate with your teams and ultimately improve your performance as a leader―whether you’re a low-level manager or a C-suite executive. In this book, Sean and Eric provide you with a comprehensive way of thinking about your own development as a leader focused on three major processes:

• Conducting an honest self-assessment focused on your level of self-awareness;
• Clarifying the choices/decisions you make regarding your communication and your relationships; and
• Designing and applying a continuous improvement process for your leadership and for those you lead.

Communicating is not just talking and listening; it requires complex message displays and engaging the listener followed by an assessment to check for understanding. It is not just throwing words back and forth. Without these efforts, the result could sound more like noise than meaningful dialogue. It’s about making the most out of the words you do say. It’s time to stop wasting words and learn how to truly communicate effectively.

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